Saturday, June 28, 2003

Baseline

9:43am I like solving problems. I just got off a call where everything seemed to be set-up correctly and there was no reason why the customer's phone should not have worked. I started "fiddling' with the switch record and got the phone working. What I did wasn't rocket science, but the process of troubleshooting and getting resolution satisfies me. This is a machine. The answers are usually black and white and this so appeals to that piece of my personality that wants structure and order. People complicate this structure, but the satisfaction is the same in trying to solve issues. Something sparks in me. What I've tamed in myself over time is the expectation that helping to solve problems does not become a personal issue for me. To be engaged but not necessarily involved. Something in me thrives on the challenge. Alas, there are some things that cannot be solved and one must know when the solution is in forgoing any attempt at resolution.

10:19am I'm barely awake. An hour and a half of sleep yesterday followed by drinks at dinner and drinks out with friends and then a 25 minute nap before racing into work. I remember everything. I had a nice time hanging out with Sebastian and roommate Art for dinner. We took a tour of the Sports Club of Irvine where I ran into Rodney--of Rodney & Richie (the twins) from way back in my late teens.

"Lil Bros" were at The Boom. Alex, Dan, Joey. Bobby didn't make it. I was explaining to Ryan online that my "lil bros" were there. Funny that my lil bros are older than him and my real brothers are too. Ahh, what a quaint moment of pause at the keyboard.

Shut up Chuck.